★ Trained, compassionate navigators

We connect people to the services they already qualify for.

NYC Social Care's trained navigators reach out by phone, listen with genuine care, and link community members to the benefits and support they're entitled to — one real conversation at a time.

Real peopleNavigators, not bots
1-on-1Personal navigator support
Trained & coachedEvery navigator, every call
How we help, step by step
1
OutreachWe reach members where they are — with warmth, patience, and respect.
2
ScreeningA friendly conversation to understand each person's everyday needs.
3
ConnectionWe link people to the services and benefits they're entitled to.
Who We Are

A compassionate, people-first team

NYC Social Care provides trained navigators to the social care networks we partner with. Our team reaches community members by phone, screens for everyday needs, and connects them to the services and benefits they qualify for — work that's people-first, done by people we support to do it well.

What We Do

Outreach, understanding, connection

We make it easier for people to access the support they're entitled to — and we give our partners a navigator workforce they can rely on.

📞

Member Outreach

Our navigators reach out to community members with warmth and patience — meeting people where they are and building real trust.

📋

Needs Screening

Through friendly, respectful conversations, we help identify each person's everyday needs so nothing important gets overlooked.

🤝

Connecting to Services

We link people to the resources, services, and benefits they qualify for — and provide trained navigators to the networks we partner with.

Our Approach

Care you can count on

What makes our navigators different.

01

Trained & supported

Every navigator is trained and coached so each conversation is handled with skill and genuine care.

02

Respectful & private

We treat every person — and their information — with the dignity and confidentiality they deserve.

03

Reliable for partners

Social care networks count on us for a dependable, compassionate navigator workforce.

We're currently hiring

We're growing — come grow with us

NYC Social Care is actively seeking compassionate team members to join us. As we continue to grow and expand our operations, we're looking for warm, dependable people who want to make a real difference. If you're a good listener who cares about helping others, you could be a great navigator.

  • Meaningful work helping real people
  • Training and support from day one
  • A team-first, people-first culture

Apply Today

We're accepting applications now — and it only takes a few minutes to get started.

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Get in touch

Questions about our services, partnerships, or careers? Send us a note — we're happy to help.